Terms & Conditions
By accessing our website and using our pet care services, you agree to comply with the following terms and conditions. Please read them carefully before making a booking.
Services
We provide pet care services including daycare, boarding, grooming, and related care. All services are subject to availability and confirmation.
Bookings & Payments
Bookings must be made in advance and may require partial or full payment to secure your reservation. Pricing details are available on our website or upon request.
Pet Health & Safety
Pet owners must ensure that their pets are healthy, vaccinated, and free from contagious diseases before using our services. We reserve the right to refuse service if a pet is deemed unfit or poses a risk to others.
Owner Responsibility
Owners must provide accurate information about their pet’s behavior, medical history, and special needs. We are not responsible for issues arising due to incomplete or incorrect information.
Liability
While we take the utmost care of all pets, we are not liable for any illness, injury, or unforeseen incidents that may occur during the stay, except in cases of proven negligence.
Emergency Care
In case of a medical emergency, we may seek veterinary assistance. Any related expenses will be the responsibility of the pet owner.
Cancellations & Refunds
Cancellations and refunds are subject to our cancellation policy. Please review it separately on our website.
Service Refusal
We reserve the right to refuse or discontinue services at our discretion for safety, behavioral, or policy reasons.
Contact Information
For any questions regarding these terms, please contact us through our website.